Terms, Condistions & Policy

TERMS AND CONDITIONS

By accessing this website, you agree to be bound by the stipulations set forth in the Terms and Conditions of Use, and all applicable laws and regulations. In addition, you are responsible for complying with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark laws.

Sale and Discounts

  • Valid across our website and at our Official Store while subject to terms and conditions.
  • No minimum spend required.
  • Some items are exempted / not included.

Disclaimer

The materials on Al-Sadd Football Company / SCC Store’ website are provided “as is” and “as available”. Al-Sadd Football Company / SCC Store makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Furthermore, Al-Sadd Football Company / SCC Store does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

Limitations

In no event shall Al-Sadd Football Company / SCC Store or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on Al-Sadd Football Company / SCC Store’ website, even if Al-Sadd Football Company / SCC Store or a Al-Sadd Football Company / SCC Store authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Al-Sadd Football Company / SCC Store’ website could include technical, typographical, or photographic errors. Al-Sadd Football Company / SCC Store does not warrant that any of the materials on its website are accurate, complete, or current. Al-Sadd Football Company / SCC Store may make changes to the materials contained on its website at any time without notice. Al-Sadd Football Company / SCC Store does not make any commitment to update the materials.

Links

Al-Sadd Football Company / SCC Store has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Al-Sadd Football Company / SCC Store of the site. Use of any such linked website is at the user’s own risk.

Site Terms of Use Modifications

Al-Sadd Football Company / SCC Store may revise these Terms and Conditions of Use for its website at any time without notice. By using this website you are agreeing to be bound by the then existing version of the Terms and Conditions of Use.

Governing Law

Any claim relating to Al-Sadd Football Company / SCC Store’ website shall be governed by the laws of the State of Qatar without regard to its conflict of law provisions.

Returns and Exchanges

Al-Sadd Football Company / SCC Store always wants to ensure your complete satisfaction with the items. Starting 1st of April, 2020, if you decide to return any item that isn’t worn, used or damaged, a full refund will be credited back to the original payment card used for the transaction.

Payment

Al-Sadd Football Company / SCC Store accepts credit card and debit card payment throughout its electronic payment gateway.

Contact Us

Our Customer Care team is available to answer inquiries as well as receiving general feedback about our website al-saddclub.com. Please head to the Contact Us page or through WhatsApp at +974 33430742 or email us : info@al-saddclub.com.

PRIVACY POLICY

The SCC Store (“we”, “our”, “us”) is a trading name of Al-Sadd Football Company LLC. We respect the privacy rights of its online visitors (“you”, “your”, “yours”) and recognise the importance of protecting the information collected about them. We have adopted a corporate-wide Privacy Policy that guides how we collect, store, and use the information that you provide us with. As part of our commitment to your privacy rights and security, our website has been certified by Verisign.

The following information is provided by Al-Sadd Football Company LLC to enable our online visitors to be fully informed of the stipulations in our Privacy Policy. By visiting Al-Sadd Football Company / SCC Store, you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This Privacy Policy does not apply to websites maintained by other companies or organisations to which we link and Al-Sadd Football Company / SCC Store is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of other such companies or organisations before submitting your details.

WHAT PERSONAL INFORMATION DO WE COLLECT FROM YOU AND HOW?

Al-Sadd Football Company / SCC Store collects personal information in several ways: (i) when you place an order (ii) buy a gift voucher for a friend (iii) register for a service offered by Al-Sadd Football Company / SCC Store. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone number, home address, shipping and credit/debit card billing address(es) so that we can process and complete your order.

Credit/debit card details saved will never be shared with third parties, and will only be used to process your order using our payment partner’s system (CyberSource). Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details will allow us to process your order and keep you informed about the status of your order.

WHAT ABOUT COOKIES?

Our site uses cookies (very small files that are sent by us to your computer or other access devices) which we can access when you visit our site in future.

There are four types of cookies:

  • Website Functionality Cookies: These cookies enable you to browse the website and use our features such as shopping baskets and wish lists.
  • Website Analytics Cookies: We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
  • Customer Preference Cookies: When browsing or shopping online, the website will remember preferences you make (for example: your username, language or location). This makes your browsing experience simpler, easier and more personal the next time you return.
  • Targeting Cookies or Advertising Cookies: These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement, as well as to help us measure the effectiveness of our advertising campaigns.

By using our website, you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

If you want to delete any cookies that are already present on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features on our site.

HOW THIS INFORMATION MAY BE USED, INCLUDING ANYONE IT MIGHT BE SHARED WITH

Al-Sadd Football Company / SCC Store may use your personal information for the processing of orders, payments and to provide you with a personalised shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell or provide your details to third-party marketing companies.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs.

MARKETING OPT-IN AND OPT-OUT PROVISION

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you:

  • Email alerts for new products, special offers, events of interest and one-off marketing promotions. Such alerts may include marketing information about Al-Sadd Football Company / SCC Store, our subsidiaries or selected business partners.
  • Direct mail alerts for new products, special offers, events of interest, and one-off marketing promotions. Such alerts will only include marketing information about Al-Sadd Football Company / SCC Store.

We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to, will only be sent by Al-Sadd Football Company / SCC Store.

At all times, we will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you, will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account. To opt out of direct mail service or updates, please contact Al-Sadd Football Company / SCC Store Customer Care.

HOW YOU CAN ACCESS AND, IF NECESSARY, CHANGE THE PERSONAL INFORMATION SSC MAINTAINS

If for any reason you are concerned that the personal information held by Al-Sadd Football Company / SCC Store is not correct, please visit the website. After logging onto the site through the ‘Sign In’ menu on the homepage, your personal information will be made available for review. You can then change the incorrect information under the ‘My Account’ section. Only you or upon your request allow the Customer Care department to access your personal data from the website using your password and User ID. This information may be changed online under ‘My Details’, ‘Shipping Details’, and ‘My Email Preferences’. You can also change or delete your saved credit/debit card details.

SAFEGUARDING YOUR PERSONALLY IDENTIFIABLE INFORMATION

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption, which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third-party business partners to whom we transfer any data will provide sufficient protection of that personal information.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you require further information about our Privacy Policy, please go to the help section of the web site where Frequently Asked Questions (FAQs) are answered. If you require more information please go to the Contact Us section of the web site and send an email to the relevant SSC department. If you wish to talk to a Al-Sadd Football Company / SCC Store customer care representative please use the form on our Customer Care page.